Please read these terms carefully before using our services
Welcome to Kathanvi. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing or using our website (www.kathanvi.com) or making a purchase, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree, please do not use our services.
1.1 Agreement to Terms By using our website, you confirm that:
1.2 Changes to Terms We may update these Terms at any time. Continued use of the website means you accept those changes.
1.3 Related Policies These Terms should be read along with:
2.1 License You are granted a limited, non-commercial license to use our website. You may not:
2.2 Account Responsibility If you create an account:
2.3 Prohibited Activities You must not:
3.1 Product Information
Kathanvi offers a curated range of sarees, lehengas, unstitched suit pieces, and dupattas. Please note the following before placing your order:
3.2 AI-Generated Imagery
Product catalogue images on our website may feature AI-generated model faces and visuals. These images are used solely for the purpose of product representation and styling illustration.
3.3 Pricing
3.4 Availability
If a product becomes unavailable after your order is placed:
4.1 Order Confirmation
An order is considered confirmed only after it has been dispatched from our facility. Kathanvi reserves the right to accept or reject any order at its sole discretion, including but not limited to cases of pricing errors, suspected fraud, or product unavailability.
4.2 Payment Methods
We currently accept the following payment methods:
4.3 Payment Verification
To ensure secure transactions and prevent fraud, we may request additional verification before processing an order. Failure to provide satisfactory verification may result in order cancellation.
4.4 No Cancellation or Modification by Customer
Once an order is confirmed, it cannot be cancelled or modified under any circumstances. This includes changes to product selection, quantity, size, colour, or shipping address. Please review all order details carefully before completing your purchase. Kathanvi will not be liable for errors made at the time of placing the order.
4.5 Cancellation by Kathanvi
Kathanvi reserves the right to cancel an order in the following situations:
In such cases, the customer will be notified and the amount paid will be refunded to the original payment method.
5.1 Shipping
5.2 Delivery Responsibility
To ensure successful delivery, you are responsible for:
5.3 International Orders
6.1 No Return Policy We do not accept returns on any orders. All sales are final. Please review product details, colour descriptions, and sizing information carefully before placing your order.
6.2 No Cancellation or Modification Once an order is confirmed, it cannot be cancelled or modified under any circumstances. We recommend double-checking your cart, shipping address, and product selection before completing your purchase.
6.3 Exchange Policy- Damaged Products Only Exchanges are considered exclusively in the following cases:
Exchanges are not applicable for:
6.4 Raising an Exchange Request To be eligible for an exchange, you must:
Exchange requests raised beyond the stipulated window or without valid proof will not be entertained.
6.5 Exchange Process & Pickup Once your exchange request is reviewed and approved by our team, we will arrange a reverse pickup from your registered address. Details of the pickup process will be communicated via email or WhatsApp. Approval is at the sole discretion of our team based on the proof submitted.
6.6 Resolution-Store Credits Only We do not issue monetary refunds under any circumstances. Approved exchanges are resolved exclusively through store credits, which will be added to your account. These credits can be redeemed against your next purchase within 12 months on our website. Store credits are non-transferable and carry no cash value. These credits are valid up to 12 months from the date of issue.
7.1 Ownership All content on this website belongs to Kathanvi.
7.2 Trademark “Kathanvi” name and logo cannot be used without permission.
7.3 User Content By submitting content:
8.1 Personal Data Handled as per our Privacy Policy.
8.2 Security We use standard protection measures but cannot guarantee 100% security.
8.3 Cookies We use cookies to enhance user experience.
9.1 Website Availability We do not guarantee uninterrupted service.
9.2 Product Disclaimer Minor variations in handwoven products are natural.
9.3 Liability Limitation
9.4 No Warranty
Products and services are provided “as is”.
8.1 Personal Data Handled as per our Privacy Policy.
8.2 Security We use standard protection measures but cannot guarantee 100% security.
8.3 Cookies We use cookies to enhance user experience.
You agree to protect Kathanvi from:
We are not responsible for delays due to:
We may contact you via:
You can opt out of promotional messages anytime.
By using our website, you agree that:
You should review these Terms regularly. Continued use means acceptance of updates.
If you have any questions or concerns about these Terms & Conditions, please contact us.
All Sales Are Final
We do not accept returns or refunds once an order is placed.
Order Cancellation
Orders cannot be cancelled after confirmation.
Damaged Product Exchange
Store Credit Only
No cash refunds. Only store credit is issued.
