At Kathanvi, we ensure every order is delivered with care, precision, and attention to detail. Each piece is thoughtfully packaged to preserve its craftsmanship and reach you in perfect condition.

1. Shipping Within India

Shipping Charges

Free shipping on all orders within India.

Delivery Timeline

• Metro Cities: 5–7 business days
• Other Cities: 7–10 business days
• Remote Areas: 10–14 business days

Order Processing

Orders are processed within 1–2 business days. During peak periods, it may take slightly longer.

2. International Shipping

Availability

We ship worldwide to most countries.

Shipping Charges

• Below ₹25,000: ₹2,000 – ₹3,500
• Above ₹25,000: Free Shipping

Delivery Timeline

• USA / UK / Europe: 7–12 business days
• Middle East / Asia: 5–10 business days
• Other Regions: 10–15 business days

Note:Customs duties and taxes for international orders must be borne by the customer.

3. Order Tracking

• Tracking details are shared via email after dispatch
• SMS updates for domestic orders

How to Track

1. Open your shipping confirmation email
2. Click the tracking link
3. Check delivery status in real-time

4. Packaging

• Secure and protective packaging
• Careful handling of delicate fabrics
• Eco-friendly materials wherever possible

5. Delivery Issues

Missed Delivery

Couriers will attempt delivery multiple times or contact you for rescheduling.

Incorrect Address

Please contact us immediately if incorrect details were entered.

Damaged or Lost Orders

Report issues immediately with details for quick resolution.

6. Important Notes

• No delivery to PO Box addresses
• Ensure correct shipping details
• High-value orders may require signature
• Business days exclude Sundays and holidays

Need Help?For any shipping-related queries, contact us:EmailWhatsApp