At Kathanvi, we respect and value your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our services.

We do not sell, rent, or share your personal information with third parties for marketing without your consent.

1. Information We Collect

1.1 Information You Provide

• Name, email, phone number
• Billing & shipping address
• Payment details
• Account credentials
• Reviews, feedback, and communication

1.2 Automatically Collected Information

• IP address, browser, device info
• Pages visited, time spent, click behavior
• General location (via IP)
• Cookies and tracking data

1.3 Third-Party Sources

• Payment gateways
• Shipping partners
• Social media platforms
• Analytics providers

2. How We Use Your Information

2.1 Services

• Process and deliver orders
• Manage accounts
• Provide customer support
• Improve website experience

2.2 Communication

• Order updates
• Support responses
• Policy/service updates

2.3 Marketing (with consent)

• Promotions & offers
• New product updates
• Personalized recommendations

2.4 Security

• Fraud detection
• Identity verification
• Website protection

2.5 Legal Compliance

• Follow laws & regulations
• Respond to legal requests

2.6 Analytics

• Improve business decisions
• Track performance & usage

3. Information Sharing

We do NOT sell your data.

We only share with:

3.1 Service Providers

• Payment processors
• Shipping companies
• Email/communication tools
• Analytics services

3.2 Legal Requirements

• Government requests
• Legal obligations

3.3 Business Transfers

• Mergers/acquisitions

3.4 With Consent

• Only when you approve

4. Data Security Measures

• SSL encryption
• Secure servers
• Restricted access
• Regular monitoring

Your Responsibility

• Keep password secure
• Avoid sharing login details
• Report suspicious activity

Note: No system is 100% secure, but we continuously improve protection.

5. Data Retention

We retain data only as long as needed:

• Account data: Until active
• Orders: 7–10 years (legal purposes)
• Marketing: Until opt-out
• Support records: Limited duration

Data is deleted or anonymized when no longer required.

6. Your Rights

You can:

• Access your data
• Update/correct info
• Request deletion
• Request data copy

Contact: privacy@kathanvi.com

7. International Transfers

Your data may be processed in India. By using our services, you agree to this transfer.

8. Cookies

We use cookies for:

• Website functionality
• Analytics
• Personalization
• Marketing

You can manage cookies via browser settings.

9. Third-Party Links

We are not responsible for external websites. Please review their policies separately.

10. Children’s Privacy

• Not intended for users under 18
• No intentional data collection from minors

11. Policy Updates

We may update this policy. Changes will be posted with a new “Last Updated” date.

12. Contact Us

Email: privacy@kathanvi.com
Support: hello@kathanvi.com
Phone: +91 98765 43210

13. Your Consent

By using our website, you agree to this Privacy Policy.

You may withdraw consent anytime by contacting us.