Tracking details are shared via email after dispatchSMS updates for domestic ordersHow to TrackOpen your shipping confirmation emailClick the tracking linkCheck delivery status in real-time

Secure and protective packagingCareful handling of delicate fabricsEco-friendly materials wherever possible

Couriers will attempt delivery multiple times or contact you for rescheduling.Incorrect AddressPlease contact us immediately if incorrect details were entered.Damaged or Lost OrdersReport issues immediately with details for quick resolution.

Missed delivery: 2–3 attempts made by courierWrong address: Contact hello@kathanvi.com immediatelyDamaged packages: Refuse delivery, photograph, and contact KathanviLost packages: Replacement or full refund if not found within 7 days

No PO Box deliveriesHigh-value orders may require a signatureBusiness days = Monday–Saturday, excluding public holidaysPre-orders ship in approximately 20–30 daysBulk orders (5+ pieces): contact directly for custom solutions

Shipping Policy – Kathanvi

Q: Shipping Within India

Cost: FREE shipping on all orders, no minimum order valueDelivery Times:Metro cities: 5–7 business daysTier 2 & 3 cities: 7–10 business daysRemote areas: 10–14 business daysCourier Partners: Blue Dart, FedEx, Delhivery, DTDC, India PostProcessing Time: 1–2 business days (up to 3–4 during peak seasons)

Q: International Shipping

AvailabilityWe ship worldwide to most countries.Shipping ChargesBelow ₹25,000: ₹2,000 – ₹3,500Above ₹25,000: Free ShippingDelivery TimelineUSA / UK / Europe: 7–12 business daysMiddle East / Asia: 5–10 business daysOther Regions: 10–15 business daysNote:Customs duties and taxes for international orders must be borne by the customer.

Shipping Policy

Kathanvi is committed to delivering textiles safely within India and globally, with careful packaging.

Shipping Within India

Cost: FREE shipping on all orders, no minimum order value
Delivery Times:
- Metro cities: 5–7 business days
- Tier 2 & 3 cities: 7–10 business days
- Remote areas: 10–14 business days
Courier Partners: Blue Dart, FedEx, Delhivery, DTDC, India Post
Processing Time: 1–2 business days (up to 3–4 during peak seasons)

International Shipping

Availability

We ship worldwide to most countries.

Shipping Charges

Below ₹25,000: ₹2,000 – ₹3,500
Above ₹25,000: Free Shipping

Delivery Timeline

USA / UK / Europe: 7–12 business days
Middle East / Asia: 5–10 business days
Other Regions: 10–15 business days

Note:Customs duties and taxes for international orders must be borne by the customer.

Order Tracking

Tracking details are shared via email after dispatch
SMS updates for domestic orders

How to Track

Open your shipping confirmation email
Click the tracking link
Check delivery status in real-time

Packaging

Secure and protective packaging
Careful handling of delicate fabrics
Eco-friendly materials wherever possible

Missed Delivery

Couriers will attempt delivery multiple times or contact you for rescheduling.
Incorrect Address
Please contact us immediately if incorrect details were entered.
Damaged or Lost Orders
Report issues immediately with details for quick resolution.

Delivery Issues

Missed delivery: 2–3 attempts made by courier
Wrong address: Contact hello@kathanvi.com immediately
Damaged packages: Refuse delivery, photograph, and contact Kathanvi
Lost packages: Replacement or full refund if not found within 7 days

Important Notes

No PO Box deliveries
High-value orders may require a signature
Business days = Monday–Saturday, excluding public holidays
Pre-orders ship in approximately 20–30 days
Bulk orders (5+ pieces): contact directly for custom solutions

Need Help?For any shipping-related queries, contact us

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Customer Care

Shipping Policy

Need Help?For any shipping-related queries, contact us

Returns & Refunds